I live in the hearts of my devotees~ Srimad-Bhagavatam (9.4.57)
Love and Devotion is greater than rote learning
Having said that, how do the warkaris manage an enterprise with processes as efficient as Six Sigma? It is the purity of heart and devotion which over the years has created a near-perfect enterprise.
In one of their interviews, a dabbawala says, ‘we have a responsibility to deliver the right tiffin box. Else, someone might not get the right nourishment and that will hurt the god in them.’ Watch a documentary on them here.
पोथी पढ़ि पढ़ि जग मुआ, पंडित भया न कोय
ढाई आखर प्रेम का, पढ़े सो पंडित होय।